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Embracing change for business success

Lessons from the pandemic on leading change within your organization

Back when life was a bit slower and there were fewer shocks to the system in our business lives, change was a somewhat episodic occurrence. Every now and again, business models needed to be redone and culture needed to be tuned up.

Fast forward to 2020, and change is a constant. The ability to change and transform is now a vital part of organizational DNA. The COVID pandemic has ironically shown us that the task of mobilizing around change, and doing so quickly and successfully, is not impossible.

It’s time to stop talking about ‘managing change’ and start talking about ‘embracing change’. 

Join Smith Business Insight and Queen’s Executive Education for a refreshing look at how to embrace change and make it work within your organization. Featuring Elspeth Murray, CIBC Faculty Fellow in Entrepreneurship at Smith School of Business, and Alan Richardson, Vice-President of Learning and Performance at RBC.

 

Participants will learn: 

  • What COVID has taught us about change. 

  • How to think about embracing change versus managing it. (Yes there’s a difference!)

  • Practical tips to improve your odds of success in embracing change in these turbulent times.

  • How to translate the theory of change into practice, via a conversation with guest speaker Alan Richardson of RBC.

Session Participants

Dr. Elspeth Murray

Associate Professor, Director of the Centre for Entrepreneurship, Innovation & Social Impact & CIBC Fellow in Entrepreneurship

Elspeth Murray is an Associate Professor, Director of the Centre for Entrepreneurship, Innovation & Social Impact & CIBC Fellow in Entrepreneurship at Smith School of Business with expertise in strategy, the management of change and entrepreneurship. She is the co-author of the bestselling book Fast Forward: Organizational Change in 100 Days, with Peter Richardson. She advises a number of tech companies and is working on a number of digital transformation projects focused on creating an analytics culture. Prior to joining Smith, she worked for several firms including IBM and Canadian Tire.

 

Alan Richardson

Vice President, RBC Learning and Performance
Alan Richardson leads the enterprise Learning and Performance group, which designs and delivers innovative learning, performance enablement and internal mobility solutions for employees globally across RBC. He orchestrates award-winning development programs such as RBC’s Career Launch Program. While at RBC, Alan has held a variety of roles such as VP, HR Transformation, HR Business Partner, and led the Organizational Effectiveness team. Prior to joining RBC, Alan was a Management Consultant with The Boston Consulting Group where he provided strategic advice to clients across an array of industries.